Frequently Asked Questions
Everything you need to know about shopping at Miss Match.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that jewelry and final sale items are non-returnable for hygienic and clearance reasons.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate unique pieces from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you ship internationally?
Yes, Miss Match ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.